Heather brings a wealth of hands-on experience to her role, having supported the project from every angle - starting as a volunteer, stepping into a befriending coordinator role, and now leading on advocacy and casework.

Her knowledge is extensive, particularly when it comes to navigating support such as benefit checks, Attendance Allowance applications, Blue Badge requests, and home safety referrals - just to name a few. More importantly, she knows how to use that knowledge to make a real difference to people’s lives.

Caring, compassionate, and highly professional, Heather is a determined and thorough advocate who will always go the extra mile. If you want someone firmly in your corner, Heather is exactly who you’d hope for - tenacious, reliable, and wholly committed to achieving the best possible outcome.